The bravest thing I'm doing lately: not trying to talk to everyone at once.When Aaron Strout walked away from a 14-year run as chief marketing officer at Real Chemistry in early 2025, he said the first six months on the other side were disorienting. Not depressed. Not regretful. Disoriented. He told me when I interviewed him for a profile that every day could theoretically be a weekend, and that turned out to be its own kind of problem. I’ve been thinking about that since the call. Not exactly because I left a job (the chaotic CMO and founder said I wasn't a good culture fit, even though they promoted me for being a great culture fit three weeks earlier). It was because I made a quieter version of the same decision in April, when I narrowed my practice to brand positioning and executive ghostwriting for B2B founders and financial services executives. I stopped leading with the work I used to lead with. Career transitions. Personal branding for senior leaders between jobs. The lighter consulting projects I’d taken for years to keep the calendar full. I still take referrals for that work. But I deprioritized it on my homepage and About page. It's become 10% of the conversations I have on LinkedIn, down from 80%. The first few months were disorienting in the same way Aaron described. The work didn’t stop. The work I’d been doing for a decade just stopped being the work I was visible for. And the silence between I cut the language and the right kind of client started recognizing me was longer than I expected. It’s quieter now. The clients who show up cold show up because of what I led with, not in spite of it. The people who referred work for years are still referring work. The inbox stayed wide. What is changing is who walks in cold and what they think I do when they get here. So in the interests of helping you, here’s what I want to ask since I’ve been sitting with this question for six months myself: What’s the work you wish you were getting more of, and what are you getting instead?The gap between those two answers is usually where the positioning work hides. Just hit Reply. I read every one. P.S. I wrote a full profile of Aaron for RestlessUrban and a book review of his new book, Wired for Purpose. Both are here and here. And I went deeper on a different piece of the interview — what Aaron heard when he listened back to 20 years of his own podcasts — on the Friction Free blog here. I welcome your comments or suggestions for future issues. Drop me a note here. If you found this on LinkedIn or had it forwarded to you, you can subscribe by clicking the button below.
|
Sound like yourself. Get heard where it matters. Frictionless is a twice-monthly newsletter for leaders who get judged by what they write: founders, executives, and anyone whose words get read by boards, investors, reporters, and prospects. Each issue gives you practical ways to clear the Brand Garbage from your writing so you sound like yourself and get heard in the rooms that decide careers, deals, and reputations. I'm an executive ghostwriter and award-winning business journalist who spent decades in boardrooms and newsrooms helping leaders say what they mean. You'll get templates and scripts you can use today, stories I usually save for private clients, and a few curated reads worth your time.
A note about where this newsletter is headed, and a clean way out if it's not for you. Frictionless started as a grab bag. Leadership, writing, a few personal essays, some links. Whatever I was chewing on at the time. From here, it gets sharper. The new focus: Brand Garbage, and how to clear it. Most founders and executives write board letters, investor updates, and LinkedIn posts that sound like everybody else's. The words are fine. Nothing is technically wrong. But nothing differentiates...
TIPOFF The San Antonio Spurs led the Knicks by 29 points in Game 4 of the NBA playoffs. They lost. Three nights later, they lost again, and the series with it. Here's what actually happened, because it has very little to do with basketball. The Spurs had a story that only worked when the shots were falling. They hit 17 threes, built the lead, and looked unbeatable. Then the shooting cooled, and there was no second story. No backup plan. The lead was gone, and so were they. The Knicks had...
STARTING LINE Mistakes. I've made a few, as I've learned over the past month. I recently interviewed a founder for an article and had a list of questions for him. At one point, Scott referred to his fundraising as "professional begging." Did I stop running through my questions? Sadly, no. So I missed an opportunity for something special (more on that later). If you've been interviewed for a podcast, profiled in a trade publication, or recorded a sales call this quarter, you're sitting on...