|
“Is my room still available?” That’s the text a client’s mom got this past spring. Her son—brilliant kid, stellar GPA from a top university—has been job hunting for six months. Zero offers. Soul-crushing rejections. Or dead silence. But here’s the twist that made this story stick with me: Mom was dealing with the exact same problem. At 54, freshly “restructured” out of her VP role, she was getting the “overqualified” brush-off from every company she approached. Two generations. Same family. Same brutal reality. After 40 years in communications, I’ve seen this movie too many times. The job market gets tough, families panic, and everyone starts doing the same thing: polishing resumes, applying to more jobs, networking harder. It’s like trying to clean a windshield with a dirty rag. You’re just smearing the Brand Garbage around rather than using Brand Windex. Here’s what’s really happening out there.New graduates face 5.8% unemployment, the highest since 2021. Job listings down 15%, applications up 30%. Three out of four seniors still don’t have jobs. They’re competing against laid-off professionals with actual experience. Experienced professionals aren’t faring better. More than 60% of workers over 50 have experienced age discrimination. When they do get hired, they make 41% less than their previous jobs. Both generations are making the same fundamental mistake: They’re competing on credentials instead of clarity. The families that win have figured out a different game entirely.While everyone else defends their circumstances, smart families own their unique value propositions. They understand that hiring managers don’t decode vague qualifications—they hire confidence, clarity, and problem-solving ability. The secret? When you articulate your value with laser precision, experience becomes somewhat irrelevant. A 22-year-old with clear positioning beats a confused 30-year-old. A 55-year-old who owns his or her expertise outshines a desperate 45-year-old. Here’s one strategy you can implement immediately.Stop apologizing for who you are. Start owning what you bring. New graduates: Transform “Recent Marketing Graduate” into “Emerging Brand Strategist | Data-Driven Creative Problem Solver." You’re not lacking experience. You’re bringing fresh perspective and current knowledge. Experienced professionals: Replace “flexible on salary” with “Seasoned Operations Executive | Proven Track Record Scaling Teams Through Growth Phases.” Your experience isn’t a liability, it’s insurance against costly mistakes. Student-athletes: Stop hiding your NCAA achievements. One client, Sarah, positioned her Division 1 captain experience as business leadership: “I helped teammates resolve conflicts and guided them through a difficult COVID season to reach the national championship game.” She connected athletic leadership directly to business value and landed a competitive PR role. One piece of advice? Use most or all of the 220 characters LinkedIn gives you for your headline to show how you solve problems instead of limiting it to your title and company, or school and major. Your positioning homework for this week.
Remember: Clarity trumps credentials every single time. The bottom line.That client’s son I mentioned? Three weeks after we fixed his positioning, he had multiple interviews and two offers. His mom landed a consulting role that pays more than her previous job. The market didn’t get easier. They got clearer. Your graduate doesn’t need to move back home (although I'm sure they'd be welcome). You don’t need to accept “overqualified” as a death sentence. You both just need better positioning. Because sometimes the difference between moving backward and moving forward is learning how to tell the right story. Want the complete playbook? I’ve written the full five-strategy guide that’s helping families prevent boomerang scenarios and revive stalled careers. It includes the positioning frameworks, specific language examples, and step-by-step implementation guide. Read the complete guide here → The job market is brutal, but it’s not hopeless. When you can cut through the Brand Garbage and communicate your value with crystal clarity, opportunities appear. Not because the market got easier. Because you got clearer. Need help translating your family’s experience into compelling positioning? Let’s talk. Your story matters—you just need to learn how to tell it. LET'S GET GOING1. How to Simplify Your Day. Josh Spector offers seven things you can do to feel less overwhelmed and get more done. 2. Productivity. Open AI CEO Sam Altman provides some productivity tips, starting with picking the right thing to work on being the most important element of productivity 3. How to Write and Speak to Ensure Others Care. Jay Acunzo offers lessons learned from Roy Kent and Seth Godin. TWEETS THAT ACTUALLY RULE
HOW CAN I HELP?A great case study should not be confused with a testimonial. It should focus on the problems you solved for them. Here’s an ungated link to a template that will help you ask the right questions to write more effective case studies. Or you could call someone like me with experience interviewing business leaders and asking the right questions. RANT OF THE WEEKI am sick to death of the EM Dash Police on LinkedIn and I am starting to block them from my feed, even if they've provided value in the past. These are the mediocre writers who spend their time being detectives and slamming people who use Chat GPT, Claude, and Perplexity as writing partners. As I sit in my remote office, I know we all need editors. We all need "someone" to bounce ideas off, to help us brainstorm. It's easy to say to your LLM of choice to "write me a story about X." It's more difficult to have a "real conversation" with pushback. As I commented to a British virtual assistant (and I apologize if this comes across as harsh): "I've been a professional, award-winning writer for 40+ years. You appear to have been in the workforce for about eight years. I'm pretty comfortable with my writing style, some of which includes the "telltale signs" you list above. There's a reason for that: LLMs learn from good writers and bad. I use the em dash, the Oxford comma, word repetition for flow, and American spelling because, well. I live in America. Do you agree? SOMETHING TO PONDERJournalist and novelist Carl Hiaasen on setting a high standard (via James Clear): "Always aspire to act in a way that cancels out someone else's cruel or stupid behavior." PROMPTS ARE QUESTIONS TOOFollowing the theme of this week's newsletter, here's a prompt you can use if you want to see how an ATS might view your resume: You are an expert in both applicant tracking systems (ATS) for HR departments and executive resume writing, with a deep understanding of Marcus Sheridan's Endless Customers philosophy -- a trust-first approach focused on honesty, clarity, and transparency. Given the attached resume (not tailored to a specific job description), please review and suggest improvements specifically in terms of formatting and overall approach. Do not focus on tailoring to a specific job description. Instead, address:
Please provide your feedback in bullet points, using a constructive, supportive, and transparent tone. Include specific, actionable examples wherever possible. Here are two possible additional follow-up prompts:
I welcome your comments or suggestions for future issues. Drop me a note here. If you found this on LinkedIn or had it forwarded to you, you can subscribe by clicking the button below.
|
My weekly Frictionless newsletter coaches readers to ask better questions so they can resolve customer pain points. It is designed to help salespeople who can't figure out what they need to close the deal, communications teams struggling to develop a more compelling corporate story, and corporate leaders who want to be seen as industry leaders.I'm an experienced ghostwriter and award-winning business journalist who supports executives and teams who have lots of knowledge but a scarcity of time & resources to answer the questions their customers and prospects have. My tagline is "Answer Their Questions. Close More Deals." I subscribe to 80+ newsletters and Google Alerts so you don't have to.
Does Your Website Has Spinach in Its Teeth? A consulting firm hired me because its pipeline had dried up. Great reputation. Strong client work. Nobody calling. I looked at its website. Its “About Us” page still called them “a fast-growing startup.” They’d been in business for 15 years. The home page didn't tell me what they do, how it will make the reader's life better, and what the reader needs to do to get it (Donald Miller's Grunt Test). Their services page listed three different value...
If you're a recent grad who's been job searching for months—or a parent watching your graduate collect rejection emails—this message is for you. Maybe you're over 50 and getting passed over yourself. Maybe it's your kid who can't land that first role despite a stellar GPA. Or maybe (and this is the brutal reality for some families) it's both. You've sent out dozens, maybe hundreds, of applications. You've tweaked resumes. You've applied to jobs you're overqualified for and jobs that are...
I'm shamelessly stealing from Chris Orzechowski for this quick post (with a tip of the hat to Josh Spector for sharing this idea). I'll have a meatier post on conducting a quick review of your website and/or LinkedIn profile in the next few days, but I'd love to get feedback from each of you today. Imagine you could hire me to help you with your individual or corporate brand messaging for $0. What would you have me do for you? What problem would you want me to solve for you? How could I help...